Thank You Citizen
Just over week ago I broke my watch strap in a comedy stair based tumble. I emailed the the manufacturer (Citizen) about said incident/broken watch strap and they requested I send in the item. They’d quote me and then go ahead and fix the watch providing I was happy with the repair cost. Today, a week later, I received my lovely shiny fixed watch – without any apparent repair charge. As you can imagine I was pleasantly surprised, but being a bit of a cynic I checked the enclosed invoice just to be sure – I found this:

Brilliant.
Citizen – for awesome service – rubbishcorp® salutes you.
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